Hi there, and thank you for visiting MN Virtual Assistant! I’m Martha and I’m so glad you’re here. If you’re looking for a virtual assistant, I offer a wide but personalised range of services for both individuals and organisations, providing tailored solutions to meet my clients’ specific requirements.
I love supporting my VA clients, but this isn’t what I’ve always done. Having spent 12 years working for a housing association where I honed my administrative, customer service, business and facilities management skills, I decided to strike out on my own, using the breadth of my expertise to provide quality administrative support to local companies. What I especially love about being a VA is that, not only do I really love what I do, it means I can embrace a work/life balance which allows me to be really present for my two young daughters.
One of things I really care about is making sure I truly get to know my clients and understand their needs. I pride myself on forming lasting relationships, working in partnership to provide solutions that make my clients’ lives easier on an ongoing basis, whether that’s in a business or lifestyle context.
I’d love to help you resolve your business and lifestyle admin challenges.
BUSINESS SERVICES
Having spent 12 years working in administrative, customer service, business and facilities management roles, I bring a broad range of skills to the table. Here are just some of the business support services I’m most frequently asked to provide – but please don’t hesitate to get in touch if you need support in an area you don’t see listed below:
- General administrative support
- Diary management
- Email management
- Setting up filing systems and archiving old files
- Basic purchase ledger tasks like invoicing, chasing debts, bank reconciliations, expenses, paying invoices etc.
- Making travel arrangements like hotel and transport bookings
- Event management: sourcing venues, booking caterers, sending invitations, managing responses, co-ordinating thank you cards etc.
- Desk research
- Office co-ordination; organising office moves, setting up new offices and organising existing offices for maximum efficiency
- Co-ordinating projects
LIFESTYLE & PERSONAL SERVICES
Do you feel like there just aren’t enough hours in the day and your personal to-do list keeps growing, no matter how productive you are? Hiring a lifestyle virtual assistant is a really effective way to organise your life and ensure your time at home is spent on the important things like relaxing and spending quality time with your family, and not constantly trying to keep up with an endless round of chores and tasks. Here are some great examples of the tasks a jobs VA can take off your plate:
- Handling your diary management
- Sending e-mails and making calls on your behalf
- Researching and managing your car, home, life and other insurance covers, making sure you have the best deals notifying you when they are due for renewals
- Arranging social events such as parties and lunches
- Sorting and decluttering messy or cluttered rooms that you’ve been meaning to tackle for a while
- Organising and archiving old paperwork and setting up efficient filing systems
- Booking restaurants, theatres and concerts
- Obtaining quotes for any services you need, from looking for a new broadband provider to getting painter and decorator estimates
- Co-ordinating house moves
- Handling special occasions reminders and gift purchases
- Planning and management holidays, from destination research, hotels and currency to flights, insurance and travel documents.
LET'S GET STARTED
For those new to working with a virtual assistant, I offer a 3-hour trial for £100. After that, my hourly rate is £40 p/h and my set packages are as follows, and I also provide project packages and tailored support programmes, so please do get in touch to discuss your needs.
Level 1
5 hours per month
Great if you only need ad hoc support here and there
Level 2
10 hours per month
Perfect for a little support for targeted tasks and activities
Level 3
30 hours per month
Great for regular support covering set monthly tasks and ad hoc items
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Contact
I believe that everyone deserves to have a happy, balanced and stress-free life where they are able to focus on their goals and priorities – and my aim is to get people there! Whether you need more free time to focus on your business growth, to set up a new company or to spend quality time with your family, I would love to support you in any way I can.
Please contact me so we can arrange a discovery call and we can talk about your needs further.